IMPORTANT SAFETY RECALL INFORMATION
In cooperation with the Consumer Product Safety of Health Canada, Zinus is voluntarily recalling certain SmartBase® Euro Slats bed frames (14 inch), because the bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard.
The recalled units were sold online at Amazon.ca, between September 2022 and December 2022. The recalled bed frames have a black metal frame and measure 14 inches high, with ASIN number B00M169YVC and were sold in twin size. The model codes OLB-MESB-T can be found on purchase invoice or box; the last letter in each model code indicates the size.
To determine whether you have a recalled bed frame, please inspect the four corners of the bed frame. If the corners do not include the reinforcing steel brackets as shown below, your bed frame is recalled, and you should stop using the product immediately and register for a repair kit below.
Consumers should immediately stop using the recalled metal bed frames and contact Zinus to obtain a free repair kit consisting of reinforcing brackets to be installed on the corners of the base, an appropriate tool and hardware, and both printed and video instructions (also available further down in this page). The easy-to-install retrofit kit will ship to your home so that you can continue to enjoy your bed frame. If you have a recalled mattress bed frame, please do not use it until it is repaired through this recall.
Please scroll down to our FAQs below if you have further questions. You may also reach out to us toll-free at (800) 613-1225 from 8:30 a.m. to 4:30 p.m. Pacific Time Monday through Friday or email us at email@example.com for any other questions or inquiries.
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The assembly kits for Zinus SmartBase® Euro Slat bed frames sold between September 2022 and December 2022 did not include reinforcing brackets for installation on the corners of the metal frame, which can lead to the frame collapsing, posing an injury hazard. Zinus is voluntarily recalling the bed frames to provide a free repair kit that reinforces the metal bed frame.
No. Only those bed frames manufactured between March 2022 and October 2022 are subject to the recall. If you purchased your bed frame between September 2022 and December 2022, you may have a recalled product.
No. For your safety, please stop using the bed frame until you install the repair kit that reinforces the metal bed frame.
You may download PDF files with Assembly Instructions for your bedframe:
A link with video instructions showing how to complete the easy repair is below. If you have any questions about the repair, please call us at 800-613-1225 from 8:30am to 4:30pm Pacific Time, Monday through Friday.
We estimate that, once we receive your registration, we will be able to ship your kit to you – free of charge – within 7-10 business days. Shipping time may vary depending on your location.
The repair kit includes eight (8) reinforcing brackets, all necessary hardware, and printed instructions for installation.
If you have any difficulty installing the repair kit, please watch the video on this page for step-by-step instructions and examples. If you have any questions, please call us at 800-613-1225 from 8:30am to 4:30pm Pacific Time, Monday through Friday.